KazaUK Ltd was formed by a team who collectively have 3 decades of internet retail experience. We are based in Perth in Scotland, a scenic and historic area locally known as the “Heart of Scotland”. Through our eBay store we offer fantastic deals on the very latest technology and some truly amazing offers on professionally Refurbished and Open Box items. We are always willing to help with pre sales advice and after sales support. Simply contact us through eBay and whatever your question, we will do our very best to answer it. All our products are shipped on a Tracked Service and offer a comprehensive 14 day money back guarantee.
All Payments are made through the eBay default payment processor PayPal. PayPal does not require you to have an account; you can checkout as a guest and pay via Card. The Payment MUST be cleared by PayPal before your item can be shipped.
All items are shipped via a Tracked service. Our Default Service is Royal Mail Tracked 48 which is a 2-3 day service which must be signed for. We offer an upgrade to a 24 Hour Service which may be listed in the checkout options as “24 hr Courier” or “DPD Next Day”. Please note that the 24 Hour Service can either use DPD or Royal Mail Tracked 24. We would use Tracked 24 in preference if you item is below a certain size and/or DPD would not get to you next day (Friday Dispatch). DPD refers specifically to the DPD Local Service which was formerly Interlink Express. Royal Mail Tracking Numbers can we tracked via the Royal Mail website DPD Local Tracking number can be tracked via www.dpdlocal.co.uk
Please Use the eBay returns service to process returns within 30 Days. Over 30 Days we would only take back Faulty items and only with the time limits stated within the listing. Please contact us through the eBay messaging service with your user id, product, and date of purchase. Please also include your PayPal email address.
Please contact us through the eBay messaging service.